How much do your shirts cost?
This question is about as vague as walking into a 5 star restaurant and asking how much their food costs! We offer a wide variety of printing applications and products that will cater to your specific needs as well as an extensive selection of garments and accessories to choose from. We prefer to see all artwork prior to quoting all jobs so please refer to our contact us form if you are interested in placing an order or obtaining a quote.
 
How long does it take to have a job printed?
Our standard turnaround time is 5-7 business days once we receive your artwork approval. We pride ourselves on having the fastest turnaround in town, so in most cases your order will ready before then. We offer expedited turnarounds if needed within 24-48 hours, so give us a call if you're in a hurry!
 
What is a screen charge or set up fee?
In order to produce screen printed t-shirts, each color in a design must go on its own screen. The cost per screen is normally $15 each. We can sometimes wave the setup fees on larger orders depending on the job. See our Monthly Specials for special offers on set-up fees.
 
Do you charge for artwork?
We'll be more than happy to assist with any artwork if needed, less than a ½ hour of art time is considered complimentary with your order
 
Can I provide my own design?
Yes, we accept "Print ready" customer supplied files in the following formats (.AI, .EPS, .PSD, .PDF, .JPEG). PLEASE NOTE: Because of the variance in colors from monitor to monitor,  The Lake Norman Screenprinting Factory does not guarantee a 100% accurate color match on supplied files. If you would like to provide a PMS color for us to use, we can Pantone Match the ink at a cost of $79 per color. "Print ready" files do not include the following formats: Microsoft Office (Word, Publisher, PowerPoint), low resolution jpegs, bitmaps.
 
Do I have to order all the same shirt colors, sizes, styles and ink colors?
You can mix and match shirt colors and sizes of your choice, as long as the ink color stays the same and at least 6 of the same color ordered. We do offer ink color changes if needed in quantities of 24 for $10 per color change.
 
Can I have my Custom Products shipped?
Absolutely! The Lake Norman Screenprinting Factory can ship your order anywhere in the world that UPS delivers. Just provide the shipping address when you are requesting information and we will have a shipping estimate sent with your proof & price quote.
 
Do you offer samples? Or can I see the first one done before you print the rest?
We provide you with a Digital Rendering of what the final product should look like. All garments are run at the same time and production uses the customer approved proof for reference.